Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 40.461 € Gross/Year
- Location
- Wels
- Working Model
- Onsite
Job Summary
In this role, you handle IT support requests, analyze and troubleshoot user technical issues, install and maintain hardware and software, ensuring high customer satisfaction through efficient problem-solving.
Your role in the team
- Professional receipt and processing of IT support requests via ticketing system.
- Analysis, troubleshooting, and support for internal end-users with technical issues.
- Installation, configuration, and maintenance of IT hardware/software and licensing.
- Ensuring high customer satisfaction through quick and effective problem resolution.
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Our expectations of you
Education
- Completed school education, ideally with an IT background.
Qualifications
- Knowledge of network technologies as well as hardware components is desirable.
- Knowledge in troubleshooting and system administration is an advantage.
- Career changers with an affinity for IT are welcome.
- Teamwork, self-responsibility, and service orientation.
Experience
- Experience in IT support is advantageous.
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What we offer
- Finally, according to Austrian law, we must specify the minimum salary.
- This amounts to EUR 40,461.26 gross annually for this position on a full-time basis (according to the collective agreement for the metal industry).
- Don't worry, when it comes to actual compensation, we value experience.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Trodat Trotec Group
Marchtrenk
We are the leading provider of stamps and laser machines under the Trodat Trotec Holding GmbH umbrella. With our brands Trodat and Trotec, we are number one in the world for stamp production and laser cutting/marking.
Description
- Founding year
- 1912
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Print, Paper, Packaging
IT Field Support
- Salary
- from 40.461 € Gross/YearNet salary converted from the gross salary in the job ad.from 29.875 € net/Year
- Location
- Wels
- Working Model
- Onsite
- Diversity
- Open for all genders
