Logo Krankenfürsorgeanstalt d Bediensteten d Stadt Wien

IT Service Administrator

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 48.094 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you serve as the central point of contact for incidents, provide technical support for over 200 users, conduct troubleshooting, and implement new systems while strategically advancing the IT infrastructure.

    Job Technologies

    Your role in the team

    • Central contact person for disturbance reports.
    • Technical support for over 200 users and 250 clients.
    • Troubleshooting across various systems and servers.
    • Authorization and User Management.
    • Installation of clients (hardware and software).
    • Procurement of IT equipment.
    • Troubleshooting and resolving issues in complex environments.
    • Technical support in establishing new systems.
    • Operation and strategic development of the IT infrastructure.
    • Participation in or independent implementation of local and cross-site projects.

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    Our expectations of you

    Education

    • Completed technical education (specialized school, HTL, or higher).

    Qualifications

    • Excellent German and good English skills.
    • Analytical and conceptual working style with a high performance, results, and solution orientation.
    • High motivation and willingness to continuously learn, acquire new technologies, and drive topics forward.
    • Self-responsibility, confident demeanor, team spirit, and good communication skills.
    • Knowledge of Microsoft technologies (AD, DNS, DHCP, Exchange, MSSQL, 365) is an advantage.
    • VMware or other virtualization solutions are an advantage.

    Experience

    • Experience in the IT field (Windows, Linux, Networking, VMware).
    • Experience in network and security areas is an advantage.

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    What we offer

    • An attractive and appreciative working environment.
    • Flexible working hours (flextime) and home office policies.
    • Paid lunch break.
    • Affordable lunch.
    • Health promotion measures.
    • Attractive social benefits.
    • Good accessibility by public transport.
    • The collective agreement minimum salary including allowances and ancillary fees amounts to EUR 48,094.74 annually gross (with relevant professional qualification/matura EUR 50,183.96, with relevant university degree EUR 58,552.46) based on a 40-hour workweek.
    • The actual gross salary is calculated based on your education, qualifications, and professional experience.

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    Benefits

    Work-Life-Integration

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    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    Krankenfürsorgeanstalt d Bediensteten d Stadt Wien

    Krankenfürsorgeanstalt d Bediensteten d Stadt Wien

    The KFA was established in 1922 to provide health care coverage for city employees in Vienna. Today, it is a fully-fledged social insurance institution that is run according to the principles governing other statutory social insurance providers.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Salary
    from 48.094 € Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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