Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.585 € Gross/Month
- Location
- Hartberg
- Working Model
- Onsite
Job Summary
In this role, you will assist 1,300 customers worldwide with software configuration, training, online shop adjustments, and resolving inquiries regarding reports and analytics.
Your role in the team
- Our 18-member Technical Support Team serves 1,300 customers worldwide around the clock via phone, email, or Teams.
- The support team assists with software configuration issues.
- He trains on functions and processes.
- He makes adjustments to the design and settings of the online shop.
- He clarifies questions regarding reports and evaluations.
- He makes layout adjustments (for invoices, vouchers, etc.).
- He reviews interface protocols and files.
- He configures RFID readers.
- He updates our clients' software.
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Our expectations of you
Education
- You ideally bring at least 3 years of experience in the hotel industry or training with an IT focus (HTL, IT apprenticeship) or a business background (HAK, HBLA).
Qualifications
- You enjoy working with clients.
- You are interested in software and IT solutions.
- You think in a structured and analytical manner.
- You are communicative.
- You convince with good spoken and written English skills.
- You possess a solid basic understanding of business administration.
- You know how a team functions and can work perfectly within a group, and you also convince with your reliability and social competence, even in challenging situations.
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What we offer
- The salary for this full-time position (40 hours/week) is EUR 2,585 gross per month.
- Overpayment is provided for with appropriate professional experience and qualifications.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
TAC Informationstechnologie GmbH
Schildbach, Hartberg
We are young, innovative and international. Our software solutions support the spa, fitness and bath industry in daily tasks and guarantee an increase in time, quality and revenue.
Description
- Founding year
- 2001
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Software Support
- Salary
- from 2.585 € Gross/Month
- Location
- Hartberg
- Working Model
- Onsite
- Diversity
- Open for all genders
