Job
- Level
- Senior
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.445 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you coordinate infrastructure projects, assist in the installation and configuration of servers and networks, and analyze issues to ensure the stable operation of our IT infrastructure.
Your role in the team
- You act as an interface between technical infrastructure and our Service Management.
- You coordinate a wide range of infrastructure topics and are responsible for the components server, storage, network, virtualization, and cloud services.
- You plan, oversee, and support the implementation of infrastructure and network projects in collaboration with our regional and global colleagues.
- You work closely with internal departments, regional and international IT teams, as well as external partners and service providers.
- You support the stable operation and further development of our IT infrastructure, particularly in the areas of network, servers, clients, mobile devices, and printing landscape.
- You are responsible for, or coordinate, the installation, configuration, and troubleshooting of network components, desktop systems, workstations, mobile devices, servers, and printers.
- You process, monitor, and resolve incidents and service requests in accordance with defined SLAs.
- You analyze recurring disruptions and work on sustainable solutions in the area, actively shaping our problem management.
- You execute or coordinate system and infrastructure changes, upgrades, testing, and rollouts.
- You manage networks, printers, and other infrastructure components for existing and new locations.
- You are occasionally also deployed in on-site support in Austria and assist with critical disruptions by arrangement.
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Our expectations of you
Education
- You have completed an IT education, e.g., HTL, university, university of applied sciences, or a comparable qualification.
Qualifications
- You are familiar with technical support, troubleshooting, and incident & problem management.
- You work in a structured, self-reliant, and solution-oriented manner.
- You convince with strong communication skills and a service-oriented collaboration with internal and external contacts.
- You are a team player with a hands-on mentality and a high sense of responsibility.
- You are part of a highly motivated team that provides outstanding service to our clients (m/f/d).
Experience
- You have several years of relevant professional experience in IT infrastructure, ideally with a focus on networking.
- You bring experience in coordinating and implementing general infrastructure topics and technical projects.
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What we offer
- For this exciting position, a gross monthly salary starting from EUR 3,445 (based on a 38.5-hour workweek) is offered according to the collective agreement for freight forwarding employees (employment group C + 3% overpayment), with a willingness to pay above this amount.
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Topics that you deal with on the job
Job Locations
This is your employer
DHL
DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Senior IT Infrastructure Specialist
- Salary
- from 3.445 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
