Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 35.000 to 50.000€ Gross/Year
- Location
- Salzburg, Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will ensure the deployment and maintenance of IT systems in new branches, conduct error analyses, coordinate service between internal departments and external providers, and take responsibility for escalation management.
Your role in the team
- You support us in ensuring the operational and strategic delivery of IT services in our markets.
- To support the commissioning of IT systems in new branches (e.g., cash registers, scales, printers, networks, time and access systems, etc.).
- Coordinate service and maintenance between customers, internal departments, and external service providers.
- Maintaining hardware and software, as well as conducting fault analysis and troubleshooting on-site or via remote access when necessary.
- To take over the ticket service and the vehicle readiness service on a weekly alternating basis with your colleagues (including a service allowance).
- Driving escalation management and continuous improvement of service processes.
- To participate in IT budget planning.
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Our expectations of you
Education
- Completed vocational training in the field of technology or IT (apprenticeship, HTL, etc.).
Qualifications
- Understanding of network technology and interest in organizational and administrative activities in the IT environment.
- Strong communication skills, high problem-solving competence, assertiveness, team spirit, and well-organized working methods.
- Class B driver's license as well as willingness to travel within the Styria region and South Burgenland (approximately 50%).
- Fluent in spoken and written German; English skills are an advantage.
Experience
- Ideally, experience in technical field service or IT support.
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What we offer
- Working with state-of-the-art technologies on innovative digital retail solutions.
- Strong team spirit, modern working environment including teleworking & top-notch benefits.
- Future-proof workplace with professional onboarding.
- Exciting training & career opportunities – everyone has a chance to succeed!
- Additionally, one day per week can be worked from home.
- We promise you a salary that reflects your education and experience (Junior from €35,000, Senior from €50,000).
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
SPAR ICS – Information & Communication Services
Salzburg, Wernberg, Wörgl, Sankt Pölten
We are the “I” and “T” in Retail: SPAR ICS is the separate IT company of the SPAR Austria Group and takes care of all IT needs for SPAR, INTERSPAR, Hervis, and SES (Spar European Shopping Centers). We have over 500 smart minds and have two agendas: The smooth shopping experience for SPAR customers in seven countries and digital business processes "behind the shelves" within the group.
Description
- Company Size
- 250+ Employees
- Founding year
- 2010
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Workingconditions
4.0Culture
4.2Career Growth
4.1Engineering
3.7
- Salary
- 35.000 to 50.000€ Gross/YearNet salary converted from the gross salary in the job ad.26.827 to 35.627 € net/Year
- Location
- Salzburg, Graz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
