Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 43.000 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you install and configure hardware and software, resolve technical issues in support, manage hardware exchange processes, and document workflows systematically.
Job Technologies
Your role in the team
- They install, configure, and deliver PCs, notebooks, servers, printers, and network technology.
- They package and distribute software with a focus on stability and user-friendliness.
- You analyze and resolve hardware and software issues in First and Second Level Support – systematically identifying causes and implementing pragmatic solutions.
- They conduct the organized hardware exchange within the scope of lifecycle management, including clear communication to all stakeholders.
- They document in a structured and comprehensible manner.
- They work on IT projects - rollouts and migrations.
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Our expectations of you
Education
- A completed qualification in Information Technology - Engineering or a comparable professional training.
Qualifications
- A strong technical interest and understanding as well as initiative.
- Good knowledge of current Microsoft Client operating systems (Windows 10/11) and MS Office.
- Conflict resolution skills and the ability to communicate clearly and respectfully.
- Team orientation and strong communication skills.
- Self-initiative and proactivity.
- Service orientation - empathy, patience, and the willingness to create sustainable solutions.
- High service orientation and enjoyment in customer contact.
- Willingness to further education.
- Driver's license Class B and own car.
Experience
- Experience with Linux and network components (e.g., Unifi) is desirable.
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What we offer
- For this position, we offer an annual gross salary starting from EUR 43,000, depending on your qualifications and professional experience.
- An overpayment is of course possible.
- You can expect a state-of-the-art office in the Linz Tabakfabrik with excellent public transportation links and ample parking facilities.
- For your daily work, we provide you with modern IT equipment including a company mobile phone and a laptop.
- Whether it's a summer party, a business brunch, or a joint punch stand - there's something for everyone at our regular team events.
- We place great importance on further education and offer you a variety of opportunities for professional and personal development.
- Each employee is granted access to Udemy Business, supplemented by additional training sessions, seminars, and internal learning formats.
- A structured onboarding process is of course included.
- With us, you work with impact - on behalf of the city of Linz and its people.
- Together, we shape the digital future of our city.
- With the Edenred prepaid card, you benefit from a tax-free meal allowance.
- Additionally, there is free coffee, tea, sparkling water, and a weekly fruit basket.
- 38.5-hour workweek with flexible hours, home office options, onboarding days, and special leave — to ensure work-life balance.
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Benefits
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
IKT Linz GmbH
Linz
The IKT Linz Group is one of the largest IT service providers in Linz and a prime example of shared services in the public sector. We provide top-quality IT solutions and support to our customers, always finding new ways to increase efficiency and satisfaction.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
3.5Engineering
3.8Workingconditions
4.0Career Growth
3.5
Support Engineer
- Salary
- from 43.000 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
