Job
In this role, you will configure e-commerce systems, oversee software releases, conduct tests, analyze errors, and engage directly with customers to clarify requirements and resolve issues.
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Job technologies
Your role in the team
- Initial configuration of our e-commerce systems (DestinationOS).
- Preparation, coordination, monitoring, and execution of software releases in test and production environments.
- Execution of functional, integration, and regression tests.
- Analysis, reproduction, and resolution of reported issues (ticket system and via telephone).
- Direct customer contact to coordinate quality requirements, clarify issues, and support acceptance testing.
- Handling customer-relevant QA inquiries and escalations in close collaboration with the Development and QA teams.
- Participation in an on-call model to ensure system stability outside regular working hours.
- Taking on weekend on-call duties (rotating model) to support live operations.
Our expectations of you
Education
- Completed education in the field of Computer Science, Software Engineering, or a comparable qualification.
Qualifications
- Strong service and customer orientation.
- Analytical thinking, quality awareness, and structured working approach.
- Very good knowledge of German and English.
- Preferred skills and qualifications: ISTQB or a similar certification in the field of software testing.
- Familiarity with programming languages (e.g., JavaScript, Java, PHP, Python…).
Experience
- Several years of experience in technical customer service or quality assurance.
- Extensive experience in working with databases.
- Experience with webshops or in the tourism industry is an advantage.
What we offer
- The minimum gross salary for this position is EUR 3,300 per month (full-time – 38.5 hours/week), according to the IT collective agreement.
- We offer a higher salary commensurate with qualifications and experience!
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Klagenfurt Am Wörthersee
Alturos Destinations helps tourism regions to make the best use of their potential and accompanies them on their way into a digital future.
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication · Hotel and Restaurant Industry, Tourism
Employer reviews
- Career growth
- 3.4
- Engineering
- 2.9
- Team culture
- 3.3
- Working conditions
- 3.6
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