Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 32.300 € Gross/Year
- Location
- Brunn am Gebirge
- Working Model
- Onsite
Job Summary
In this role, you troubleshoot issues and provide user support on Windows systems. You analyze remote accesses, manage ticket and asset management, and proactively respond to monitoring alerts.
Job Technologies
Your role in the team
- User support and troubleshooting within the scope of 1st and 2nd level support (Windows-based).
- Active administration and response to monitoring alerts.
- Remote analysis and resolution of incidents, changes, and problems.
- Administration and management of client systems.
- Adherence to the agreed service levels.
- Maintenance of ticket and asset management systems.
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Our expectations of you
Education
- Completed IT vocational training (apprenticeship, technical school, HTL).
Qualifications
- Structured, service- and customer-oriented way of working.
- Sense of responsibility, initiative, and team player skills.
- Willingness to further education.
- Good knowledge of German; English is an advantage.
Experience
- Ideally, initial professional experience in a similar position, but not a prerequisite.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
This is your employer
CANCOM a+d IT Solutions GmbH
Brunn Am Gebirge
CANCOM is a trusted partner when it comes to helping companies transition into the digital age. We work closely with clients to help reduce IT complexity and pave the way for greater success through the use of state-of-the art technology solutions. Our comprehensive suite of services caters to the unique IT needs of businesses, organizations, and government institutions alike. With CANCOM, you'll get everything you need from A to Z in terms of tailored IT solutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
Support Engineer
- Salary
- from 32.300 € Gross/Year
- Location
- Brunn am Gebirge
- Working Model
- Onsite
- Diversity
- Open for all genders
