Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.473 € Gross/Month
- Location
- Eggelsberg, Mattighofen
- Working Model
- Onsite
Job Technologies
Your role in the team
- You support users with technical inquiries and problems and ensure smiling faces through your creative solution finding.
- Troubleshooting and solving technical problems of all kinds (Level 2), especially in the areas of hardware and software problems, system and network problems, operating systems, office programs, Active Directory, meeting room support, etc.
- You will be responsible for support, hardware/software installation, and network configuration, and will actively participate in IT projects (rollouts, site visits, migrations, hands-on support).
- Your solution-oriented and structured approach enables you to adhere to service level agreements (SLAs) and put a smile on the customer's face.
- Analysis, reporting, documentation and troubleshooting of tickets.
- You are jointly responsible for the management of IT equipment (asset management).
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Our expectations of you
Education
- Career changers with 2 to 4 years of professional experience in IT or completed IT-specific training (apprenticeship, HTL, university of applied sciences).
Qualifications
- Class B driving license.
- All-round knowledge in hardware and software.
- Team player with strong problem-solving skills, service orientation, strong communication skills, independent working style and ability to prioritize.
- Good communication skills in German and English (with an IT focus).
- Friendly, understanding and well-groomed appearance.
Experience
- Experience with monitoring, ticketing tools, networks (setup, TCP/IP, DNS, DHCP, VPN, ROP), anti-spyware/anti-virus software, MS Office, Windows, Intune, and iOS and Android.
- Experience with Snow/ServiceNow is an advantage.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Eggelsberg
5142 Oberösterreich
Austria
Location Mattighofen
5230 Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
Hemmersbach
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Onsite IT support 2nd level
- Salary
- from 2.473 € Gross/Month
- Location
- Eggelsberg, Mattighofen
- Working Model
- Onsite
