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IT service desk employees

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Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Salzburg
  • Working Model
    Onsite
  • Job Summary

    In this role, you analyze and resolve issues related to IT devices, focusing on clients and mobile devices. You provide support for Windows and iOS users, train field staff, and document internal processes.

    Job Technologies

    Your role in the team

    • On-site IT Service and Support (1st Level Support): Problem analysis and resolution for IT devices in the client area (PC clients, printers, Apple iPhone/iPad, Mobile Device Management).
    • Exchange and setup of PC clients (desktops, notebooks) with Windows.
    • Exchange and setup of iOS clients (iPhone, iPad).
    • User support in the areas of Windows / Apple iOS and Office365.
    • Training our field staff in the area of iPhone/iPad and IT systems.

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    Our expectations of you

    Education

    • Completed vocational training with a focus on IT.

    Qualifications

    • Good knowledge of MS Windows and MS Office365.
    • Basic knowledge in the field of networking (administration), antivirus management, and MS Windows Server.
    • Basic knowledge of software distribution is desirable.
    • Willingness to perform back-office tasks: internal documentation.
    • A solution-oriented independent working style.
    • Teamwork and a hands-on mentality.

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    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Salzburg

      5020 Salzburg

      Austria

    This is your employer

    FÖRCH

    FÖRCH

    Salzburg

    whether you're in the automotive, construction, or metalworking trades, FÖRCH is your trusted advisor and partner for workshop supplies and tools. We offer a wide selection of products to help you get the job done right - from sockets and wrenches to installation hardware. So whatever your needs may be, we have you covered.

    Description

  • Founding year
    1963
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Trade
  • Logo FÖRCH

    IT service desk employees

    Location
    Salzburg
    Working Model
    Onsite
    Diversity
    Open for all genders

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