Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 37.700 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will handle internal support requests, administer IT clients on Windows and macOS, assist with onboarding new employees, and document essential IT processes in our ticketing system.
Job Technologies
Your role in the team
- Recording, prioritizing, and processing internal support cases including documentation in the ticket system (ServiceNow).
- Support of IT clients (installation, administration, maintenance) based on Microsoft Windows and MacOS.
- User support in the application area for Microsoft 365 as well as mobile operating systems (Android, iOS).
- Support with onboarding new colleagues (workspace preparation, device issuance, initial training).
- Participation in small IT projects and optimizations in the IT support area.
- Support in the creation and maintenance of internal IT documentation and knowledge bases.
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Our expectations of you
Education
- Solid technical education or ongoing studies in the IT field (Computer Science, Business Informatics, or comparable).
Qualifications
- Basic knowledge of networks, Windows environments, and Microsoft 365.
- Communication skills as well as enjoyment in dealing with users.
- Independent, structured way of working.
- Strong problem-solving skills and a customer-oriented mindset.
- Excellent spoken and written proficiency in German and English.
Experience
- Initial practical experience through employment, internship, or projects (2-3 years of relevant experience is advantageous but not mandatory).
- ITIL experience or certification is advantageous.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
Location Graz
Steiermark
Austria
This is your employer
NTS Netzwerk Telekom Service AG
Grambach, Innsbruck, Dornbirn, Salzburg, Wien, Linz
The NTS Network Telekom Service AG is a leading specialist for telecommunications and IT services. We work innovatively and professionally with high-quality manufacturers to offer our national and international customers (primarily medium-sized and large businesses) top service excellence.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.7
Workingconditions
4.2Engineering
3.5Culture
3.7Career Growth
3.5
Junior Support Engineer - internal IT
- Salary
- from 37.700 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
