Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you ensure a functional IT system environment through 1st & 2nd level support, troubleshoot hardware and software issues, and assistIT projects in a production setting.
Your role in the team
- 1st & 2nd Level Support for Administration and Production
- Troubleshooting hardware and software issues
- Installation, configuration, and maintenance of workstations and peripheral devices
- Maintenance of helpdesk tools to ensure data quality
- Ensuring compliance with IT policies
- Support of IT projects, including implementation and communication with all stakeholders
- On-call duty together with the team after intensive training.
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Our expectations of you
Education
- Completed IT education (apprenticeship, vocational school/HTL, or similar)
Qualifications
- Basic knowledge of common IT systems
- Willingness to work in a production environment
- Positive attitude towards the food industry
- Excellent German skills & good English skills
- Teamwork skills, performance and willingness to learn, as well as high motivation
- Ability to independently analyze and resolve IT issues; escalation if necessary
- Strong interpersonal and communication skills to support non-technical users.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
OSI Austria Foodworks GmbH
As an internationally-operating food company, we belong to the privately-owned OSI Group, which has a global reach. We are leaders in developing and manufacturing high-quality products for the foodservice industry and retail sector.
Description
- Working Model
- Hybrid, Onsite
IT Service & Support Specialist
- Location
- Salzburg
- Working Model
- Onsite
