Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Innsbruck
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for supporting digital applications in the production environment, adjusting them, resolving technical issues, and assisting users with problems to ensure smooth operational processes.
Your role in the team
- You ensure that digital applications in the production environment operate reliably - across locations, practically, and always with a focus on smooth processes.
- You deploy applications in a production environment and tailor them specifically to operational requirements.
- You are the first point of contact for technical questions and issues, supporting users in 1st and 2nd level support — also across multiple locations.
- You monitor applications and data flows, identify irregularities early, and initiate appropriate measures.
- You work closely with internal interfaces and external partners to ensure stable operations.
- You document solutions clearly and ensure transparent, comprehensible processes.
- You train users and convey complex content in a practical and understandable manner.
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Our expectations of you
Education
- Experience or education in the industry - ideally in the field of wood processing - is a plus, but not a must.
Qualifications
- You have a strong IT affinity and understand how digital processes interact within a production environment.
- You are proficient in MS Office applications and use them routinely in your daily work.
- You approach tasks independently, in a structured manner, and with a solution-oriented mindset.
- You communicate confidently in German and can also discuss technical topics in English.
- You enjoy supporting users and sharing knowledge.
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What we offer
- Free training at the BEKO Academy, individual courses and seminars.
- Comprehensive health services: company doctor and occupational psychologist, vaccination campaigns, spine screening, and more.
- Social benefits such as private accident insurance or various works council supports.
- Open communication and short decision-making paths at all levels.
- Exciting projects for renowned companies across various industries.
- Flexible working hours and location in your home office.
- Workation: Working from a vacation destination for one month a year.
- Successful start through a personal onboarding program.
- Regular employee events (e.g., after-works, expert evenings, and more).
- Discounts in gastronomy and retail.
- No all-inclusive contract: due to modern working time models, flexible time off can be used.
- Assistance with the application for the engineering title.
- We offer a minimum gross salary of €3000 based on full-time employment, provided all requirements are met. Depending on specific qualifications and experience, a willingness to pay above this amount is possible.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
BEKO Engineering & Informatik GmbH & Co KG
BEKO Engineering & Informatik GmbH is a leading solution provider focused on the digital transformation of the industry. The company supports businesses of all sizes and sectors in their digital transformation efforts.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication