Job
- Level
- Senior
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Full Remote
Job Summary
In this role, you will shape the product strategy for the checkout process, optimize conversion rates, and lead initiatives to localize payment options while collaborating closely with engineering teams.
Your role in the team
- Own the product vision, strategy, and roadmap for the Purchase squad — defining how customers add items to cart, complete checkout, and pay with confidence.
- Drive optimization of conversion rates through better UX, reliability, and performance across all payment and checkout experiences.
- Lead initiatives to expand and localize payment options (e.g., BNPL, digital wallets, invoicing) while ensuring compliance, trust, and cost efficiency.
- Develop and scale add-ons (like insurance, extended warranties, or upsells) that enhance value for customers and revenue for refurbed.
- Use data, experimentation, and qualitative research to identify pain points, test hypotheses, and iterate quickly for measurable impact.
- Collaborate closely with engineers to define system-level requirements, ensuring checkout performance, stability, and extensibility.
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Our expectations of you
Qualifications
- Deep understanding of payment processing, fraud prevention, and checkout UX best practices.
- Proven success improving conversion rates, payment reliability, and user trust through data-driven experimentation.
- Technical understanding of payment APIs, transaction flows, and error handling, with the ability to collaborate effectively with engineers.
- Excellent stakeholder management and communication skills across technical, commercial, and compliance teams.
- Analytical mindset — comfortable defining KPIs, running A/B tests, interpreting funnel data, and making decisions based on insights.
Experience
- 5+ years of product management experience, with at least 2 years in checkout, payments, or e-commerce purchase flows.
- Experience managing third-party payment providers (PSPs), integrations, and compliance-related initiatives.
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Refurbed GmbH
Wien
Our online platform for refurbished phones, tablets and laptops comes with a minimum 1-year warranty. All refurbed devices look like new and function just as well. They're up to 40% cheaper and 100% more sustainable.
Description
- Language
- English
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
Senior Product Manager Purchasing
- Location
- Vienna
- Working Model
- Full Remote
- Diversity
- Open for all genders
