Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Kundl
- Working Model
- Onsite
Job Summary
You are responsible for user support and resolving IT issues, conducting installations, analyzing errors, and managing customer relationships to ensure long-term collaboration.
Your role in the team
- Responsibility for User Support - You are the first point of contact for quick, reliable assistance with IT issues.
- Planning and executing extensive installations - You work closely with the on-site team and the headquarters in Vienna.
- On-site, telephone, or remote maintenance and service calls – You are responsible for the complete installation and support of workplace solutions.
- Error analysis and troubleshooting - You document and resolve issues in hardware and software as well as in the network area.
- Support and development of existing clients - You ensure a long-term, successful collaboration.
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Our expectations of you
Qualifications
- You have a confident approach to complex IT tasks and always keep an overview.
- You enjoy working in a team, take responsibility, and approach tasks independently.
- You are a strong communicator and speak German and English fluently.
Experience
- You bring extensive experience in the design, installation, and maintenance of IT systems, as well as in service and support.
- Ideally, you have experience in managed services such as updates, patching, monitoring, and maintenance.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
HXS GmbH
Wien
HXS GmbH provides tailored IT services that help companies manage their IT infrastructure efficiently. With a focus on digital communication solutions and virtualization, it supports businesses in their digital transformation.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2011
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support & Consulting Specialist
- Location
- Marktgemeinde Kundl
- Working Model
- Onsite
