Logo WienIT

Operations Manager

Job

  • Level
    Experienced
  • Job Field
    Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.175 โ‚ฌ Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you manage operational processes, coordinate resources, monitor key metrics, and produce comprehensive financial documentation for budgeting, SLAs, and projects.

    Job Technologies

    Your role in the team

    • Control and optimization of operational and service processes.
    • Creation and maintenance of documentation related to finance, bookings, project deliverables, processes, SLAs, policies, etc.
    • Coordination of resources as well as monitoring of associated key performance indicators.
    • Management of budget planning, cost control, and financial metrics, as well as coordination of external service providers and contract management.
    • Monitoring of SLA and operational KPIs as well as the preparation of regular reports on resources, budgets, and processes.
    • Collaboration with the leadership in the creation, review, and approval of documentation, reports, and strategic materials.

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    Our expectations of you

    Education

    • Completed vocational training, preferably in the IT environment and/or equivalent, relevant professional experience.

    Qualifications

    • Knowledge of project management as well as proficiency in MS Excel and PowerPoint.
    • Knowledge of Atlassian Suite, ServiceNow, reporting tools, SAP is an advantage.
    • Strong communication skills, proactive work approach, analytical thinking, and problem-solving orientation.
    • The desire to make Vienna climate-ready for the future together with the Vienna Stadtwerke Group.

    Experience

    • Experience in managing operational processes, controlling and budget planning, as well as contract management (ideally in an IT environment).

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    Benefits

    More net

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

    Job Locations

    Map of company locations
    • Location Vienna

      Thomas-Klestil-Platz 13

      1030 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    WienIT

    WienIT

    Wien

    The WienerIT team is the digital backbone of the Wiener Stadtwerke Group. We are at the forefront of digitizing everything that makes Vienna one of the world's most livable cities. As central IT & Business Partners, we get our city's transportation networks moving, make Vienna Energy shine, and build the network infrastructure for all of Vienna's digital networks. We find solutions for group-wide cases โ€“ whether it involves pioneering work in digital transformation, personnel processes or print jobs. We create smart services that make Vienna futureproof.

    Description

  • Company Size
    250+ Employees
  • Language
    German
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    4.1
    • Culture

      4.4
    • Workingconditions

      4.1
    • Engineering

      3.6
    • Career Growth

      4.5
    All Dev Reviews on devworkplaces.com
    Logo WienIT

    Operations Manager

    Salary
    from 3.175 โ‚ฌ Gross/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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