Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.100 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for IT inquiries, managing workstations and troubleshooting issues while optimizing processes and providing onsite support in interdisciplinary teams.
Job Technologies
Your role in the team
- To be the first point of contact for colleagues with IT-related questions.
- Setting up, maintaining, and managing workplaces (PCs, notebooks, smartphones), printers, and office applications.
- Identifying disturbances, analyzing causes, and independently finding solutions.
- To explain IT topics clearly and to support colleagues in working safely and efficiently.
- Collaborate with the team to create, challenge, and optimize support workflows.
- Activities both in-house and field-based (e.g., for on-site support at locations).
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Our expectations of you
Qualifications
- You have at least 2 years of experience in a similar management assistant role and ideally possess knowledge in the field of Human Resources.
- You work solution-oriented, remaining calm and organized even when handling multiple requests simultaneously.
- You have good knowledge of Windows systems and Microsoft/Office applications.
- Printer issues, user profile problems, or network connection questions don't scare you - you see them as tasks you can solve.
- You communicate clearly and friendly, and you enjoy working with people.
- You work reliably, responsibly, and independently.
Experience
- You have experience in IT first-level support and a basic understanding of the fundamental principles of IT systems, including hardware and software.
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What we offer
- An employer where people truly come first.
- A meaningful job in a family-oriented work environment filled with appreciation and the opportunity to contribute to shaping.
- An exciting and varied range of tasks with plenty of room for responsibility and independent work.
- Participation in an Austrian NGO that is value-driven, sustainable, and active at the grassroots level of civil society.
- Interdisciplinary and intercultural teams working together loyally, with curiosity and reliability.
- Working remotely from home based on a trusting team collaboration will be possible on a day-to-day basis after the onboarding phase.
- Participation in numerous training and development initiatives, team-building and networking events, as well as cross-association social and sporting events.
- Exclusive shopping benefits for ÖJAB employees, subsidized future and health insurance.
- A variety of voluntary social benefits and health-promoting initiatives.
- For the advertised position, a gross monthly salary of at least EUR 3,100 according to the collective agreement is provided on a full-time basis (37 hours per week) with appropriate prior experience.
- Depending on your qualifications and experience, we are happy to negotiate a real salary with you.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
ÖJAB
The ÖJAB is a politically and confessionally independent youth organisation that connects generations. It is one of the largest provider organisations in Austria.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.1
Workingconditions
3.2Engineering
3.0Career Growth
3.0Culture
3.2
IT 1st and 2nd level support
- Salary
- from 3.100 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
