Job
- Level
- Senior
- Job Field
- UX/UI, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 60.000 to 130.000€ Gross/Year
- Location
- Stadt Bregenz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop experience and design strategies, shape customer journeys, conduct workshops, and visualize concepts to consistently implement the vision in consulting projects.
Job Technologies
Your role in the team
- You lead the experience and design strategy in our consulting projects – from brand experience and brand identity to customer experience and customer journeys, as well as service design and information architecture.
- You advise from a designer's perspective at a strategic level: You translate complex business models and use cases into clear experience principles and carry the vision throughout the entire project.
- You coordinate the workstreams and ensure that strategy, content, design, and technology come together to form a cohesive whole – you are the guiding thread that maintains a consistent experience.
- You confidently facilitate methods and formats: Design Thinking, Ideation, Co-Creation Workshops, Jobs-to-be-Done, and Service Blueprints are part of your craft.
- You make ideas tangible – through storytelling, visualization, and prototypes at various fidelity levels that align teams and clients and facilitate decision-making.
- You maintain high quality standards while remaining open to exploration, iteration, and innovation.
- You challenge clients when the easy way is not the right one.
- You develop colleagues through appreciative critique, close collaboration, and visible craft leadership within the design team.
- You work AI-native – your bottleneck is not the output, but the intent: you formulate the intention, let generative tools explore options, and decide with judgment what has quality and goes live.
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Our expectations of you
Qualifications
- At senior manager level, we therefore expect a correspondingly greater depth in managing large engagements.
- Methodological confidence in Design Thinking, ideation, workshop moderation, JTBD, and service blueprints, as well as the intuition of when each format truly has an impact.
- Talent for storytelling and co-creation: You make complex ideas clear, visible, and actionable – for teams as well as decision-makers.
- Sure, even if it's still unclear – you drive work forward, even when not all the answers are on the table, and provide orientation for teams and clients.
- Excellent German and English skills – our clients and projects are primarily based in the DACH region, and the team communication is partly international.
Experience
- Proven track record in experience and/or design strategy – ideally within an agency or consulting environment.
- A broad design foundation across Brand Experience, CX, Service Design, Information Architecture, and Content – you think not in individual artifacts but in systems and experiences.
- Strategic understanding of complex business models – you understand B2B logics, use cases, and stakeholders, and translate them into experience decisions.
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What we offer
- This position is located within TOWA's Consulting Cluster at Senior to Senior Manager level.
- The salary ranges between €60,000 and €130,000 gross per year (all-in).
- The specified range includes all salary components and should be understood as the target salary (e.g., including variable components or additional benefits, if applicable).
- In case of collaboration, we will prepare a customized offer for you – the classification within the range depends on your skills, your area of responsibility, and your experience, never on your previous salary.
- In accordance with the EU Pay Transparency Directive (2023/970) and country-specific equal treatment laws, we publish the salary range for each role and do not ask candidates about their current or previous salary.
- Our criteria for salary determination – including cluster, level, skills, area of responsibility, and experience – are uniformly applied across the company.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 🎮Gaming Room
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏝Extra Holidays
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
- 🍼Day Care for Kids
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
TOWA GmbH
St. Gallen, Bregenz, Wien, Hamburg
As an award-winning digital agency, we work in Bregenz, Vienna, and St. Gallen on the entire range of digital products and services: from creative campaigns, to web and software development, to machine learning and artificial intelligence. Or simply everything that is digital!
Description
- Company Size
- 50-249 Employees
- Founding year
- 2011
- Language
- German, English
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Culture
4.0Engineering
3.6Workingconditions
4.5Career Growth
4.1
Experience & Design Strategist
- Salary
- 60.000 to 130.000€ Gross/YearNet salary converted from the gross salary in the job ad.41.102 to 80.141 € net/Year
- Location
- Stadt Bregenz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
