Level: Experienced

Job Field: IT, Support

Employment Type: Full Time

Contract Type: Permanent employment

Location: Marktgemeinde Zirl

Working Model: Hybrid, Onsite

Job Summary

In this role, you handle IT inquiries and support hardware and software issues in First Level Support while actively participating in documentation and internal IT projects.

Job Technologies

Your role in the team

Processing IT requests (via phone, email, or ticket system).
Support with hardware and software issues in first-level support.
Support of Microsoft Office products as well as Windows environments.
Documentation of inquiries and solutions in the ticketing system.
Participation in internal IT projects.

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Our expectations of you

Education

Teach as an IT technician or a similar qualification (e.g., HAK/HTL with an IT focus).

Qualifications

Solid knowledge of Windows 11 and MS Office products.
Knowledge of Windows Server and Active Directory is an advantage.
Interest in new technologies, self-management, structured and solution-oriented working style.
Excellent German in spoken and written form.
Enjoyment in dealing with customers and colleagues (service- and customer-oriented).