Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be active in 1st and 2nd level support, handling user requests, managing mobile devices, and overseeing our IT infrastructure while contributing to digitalization projects.
Job Technologies
Your role in the team
- 1st- and 2nd-level IT support: Assisting users with inquiries and issues related to IT systems as well as our brand applications.
- Management of the internal ticket system, support at the IT Help Desk.
- Configuration, support, and management of our mobile device infrastructure (VOIP telephony & Mobile Device Management including SIM card administration).
- Administration (1st and 2nd level) of our HCL Notes environment.
- Tenant & License Management of the Microsoft 365 / Entra Environment.
- Management of the printing infrastructure (FollowMe, label printers, etc.).
- Collaboration with external IT service providers to ensure smooth IT operations and resolve disruptions.
- Participation in new IT and digitalization projects - Implementation & administration of the cloud telephone system.
- Preparation and execution of user training sessions, including the creation of instructions and documentation in the internally maintained Wikipedia.
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Our expectations of you
Education
- Completed IT education: apprenticeship in IT technology / computer science, HTL or technical school with a focus on IT.
Qualifications
- In-depth knowledge of Windows Server Operating System 2019 and higher, Windows 11, HCL Notes, AirWatch, VoIP, Print Management (FollowMe, DirectPrint, Label Printing, etc.).
- Hands-on mentality, team player, high customer and service orientation, communicative personality & agile mindset.
- Willingness to travel to the locations of the entire Denzel Group (possessing a valid driver's license B).
- Excellent spoken and written proficiency in German and English.
Experience
- 3 to 5 years of professional experience in a comparable position.
- Knowledge and experience in the area of networking, including VLAN, cloud technologies, are desirable.
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Benefits
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
DENZEL Gruppe
Seiersberg-Pirka, Wien
In today's interconnected world, a strong and attractive transportation offering is more important than ever. No Austrian company does this better than DENZEL Gruppe: as an importer of leading global brands, provider of major car brands with its own branches in the biggest cities, and creator of comprehensive and innovative service concepts like DENZELCARE.
Description
- Founding year
- 1934
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Trade
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.0
Workingconditions
3.4Culture
3.2Career Growth
3.0Engineering
2.5
IT Support Allrounder
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
