Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
Job Technologies
Your role in the team
- You are the central interface between clients, external service providers, and internal IT staff.
- You regularly coordinate with clients to ensure service quality and discuss changes or new requirements during regular status meetings.
- You prepare billing-relevant information such as billing rates, time bookings, and service reports, and forward them.
- Together with the recruiting team, you acquire qualified employees and present them to the clients.
- You are responsible for the onboarding and offboarding of employees in the IT sector.
- You conduct regular feedback, annual, and development discussions with your team.
- If necessary, you actively take on the representation of your employees during their absence.
- You supervise and lead teams at various clients.
- You report regularly to the Onsite Services Manager.
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Our expectations of you
Education
- You have completed training in the IT field or a comparable qualification.
Qualifications
- You have knowledge of Windows operating systems, macOS, MS Office 365, networking technologies, and iOS devices.
- You work independently, in a structured manner, and proactively.
- You are flexible and willing to continuously develop your skills.
- Willingness to travel to other federal states (rarely) and to customers in Salzburg and the surrounding area (regularly) is a prerequisite.
Experience
- You bring several years of experience in IT support (1st and 2nd level).
- You have experience working with hardware, particularly Windows and Apple devices, as well as with smartphones and tablets.
- You have at least two years of leadership experience with teams of at least five employees, ideally in a customer-oriented environment.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1