Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna, Trier
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you oversee technical ORBIS installations, coordinate with update partners, analyze challenges, and find pragmatic solutions to successfully complete the installation.
Your role in the team
- You will oversee technical ORBIS installations with care and expertise — from preparation through successful commissioning to the required follow-up activities.
- In this role, you act as the central contact person for our update partners (customers).
- You serve as an interface between our company and our update partners, representing their requirements equally.
- You are responsible for monitoring feedback from update partners, ensuring compliance with agreed response times and completion of assigned tasks.
- In coordination with the relevant departments, you will define the update steps for the installation of our ORBIS releases.
- You conduct regular coordination meetings with all update partners.
- To fulfill your responsibilities, you will work closely with management, project & release managers, sales, support, and development teams.
- You bring a high level of resilience and remain calm even in stressful situations.
- You are willing to work outside of regular business hours — because sometimes our customers need your support exactly then.
- Customer orientation is part of your DNA: you think proactively, act solution-oriented, and always aim to find the best outcome for our customers.
- If problems occur during installation, you are on hand — analyzing, supporting, and finding pragmatic solutions.
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Our expectations of you
Education
- Completed vocational training or relevant professional experience in an IT environment or Bachelor's degree in (Medical) Informatics or Computer Engineering or studies in healthcare with an IT focus.
Qualifications
- Solid understanding of IT systems, software development lifecycles, and infrastructure projects.
- Excellent German skills (C1 level) and good English skills (at least B2 level).
- Service-oriented, responsible, assertive, and communicative.
- Business-oriented mindset and strong communication skills.
- High level of organizational and negotiation skills combined with initiative, commitment, and the ability to work independently within a team.
- Strong analytical abilities and a structured, goal-oriented approach to tasks.
- You don’t settle for standard solutions — you question critically and think beyond conventional boundaries.
- Knowledge of French is an advantage.
Experience
- 3+ years of experience in the rollout or operation of complex IT systems, ideally in healthcare IT or clinical environments (e.g., hospital information systems, radiology or laboratory systems).
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Benefits
Health, Fitness & Fun
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
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Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
ORBIS Pilot & Rollout Manager
- Location
- Vienna, Trier
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
