Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.500 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- As a Single Point of Contact, you are the central point of contact for all inquiries and issues of our colleagues regarding the IT and telephony workspace - whether in person, by phone, or through the Jira ticket system (SLAs).
- You identify disruptions during the initial contact, resolve them independently or provide professional workarounds, and inform the relevant support levels if necessary.
- You configure hardware and software, including MAC systems, and ensure smooth IT operations.
- You create and manage system master data, such as in Active Directory, ARM, Office 365, or Intune, and keep it always up to date.
- You take on 2nd level activities, drive the development forward, and continuously implement process improvements in coordination with the team to increase efficiency.
- Even in field service, you are occasionally on the move to actively support at all ÖAMTC locations.
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Our expectations of you
Education
- You have completed training in a technology-related field and have at least 3 years of professional experience in a Service Desk.
Qualifications
- Service orientation is not just a buzzword for you, but the foundation of your daily actions.
- You are communicative and enjoy finding solutions.
- A Class B driver's license is required for field service assignments; the vehicle will be provided.
- German is our company language, so you find it easy to express yourself verbally and in writing in German.
Experience
- You possess in-depth knowledge of IT systems and software applications, as well as experience with operating systems (Windows, macOS, Linux) and network technologies.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Job Locations
Location Vienna
Austria
This is your employer
ÖAMTC
Wien
The Austrian Automobile, Motorcycle, and Touring Club is a traffic club that functions as an nonpartisan, nonprofit organization committed to supporting and representing mobile people.
Description
- Founding year
- 1946
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT Service Desk employees
- Salary
- from 2.500 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
