Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure end-to-end support for banking applications, coordinate incident resolution with external providers, and analyze root causes to optimize processes.
Job Technologies
Your role in the team
- You ensure end-to-end support for our banking and corporate applications and collaborate with internal teams and external partners.
- You coordinate the resolution of disruptions with external service providers, keeping an eye on the impact on banking and business processes.
- You analyze the causes of problems, initiate improvements, and work closely with 3rd level support and service providers.
- You take over the coordination of major incidents to ensure that critical services are quickly restored.
- You comply with regulatory and internal requirements and ensure reporting, documentation, and tracking in the ticketing process.
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Our expectations of you
Education
- Completed education at a diploma level or higher.
Qualifications
- ITIL knowledge or certification is an advantage.
- Very good German and good English skills.
- Strong communication skills, team player, and customer orientation.
- Willingness to be on call.
Experience
- Experience in IT Application or Service Management, preferably in the banking or financial sector.
- Experience in collaborating with and managing external IT service providers.
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Benefits
Health, Fitness & Fun
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Post AG
Wien, Wien
We are a modern logistics company with highly-advanced infrastructure and numerous digital offerings and services. We transport letters, advertising mailings, and packages; we provide both analogue and digital advertising, e-commerce, business process solutions, and also banking and telecommunications services at our post office locations.
Description
- Company Size
- 250+ Employees
- Founding year
- 1999
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)3.8
Workingconditions
4.3Engineering
3.1Career Growth
4.0Culture
3.9
IT System Engineer Banking Applications
- Salary
- from 60.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
