Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Schwertberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will ensure the stable operation of our Transport Information System, analyze complex incidents, conduct user training, and identify optimization potentials in processes.
Job Technologies
Your role in the team
- Our Transport Information System (TIS) is the digital backbone of our transportation processes. It manages, connects, and optimizes operational workflows - from planning to analysis.
- As an Operations Engineer in Transport Management Services, you act as the interface between IT and operational business. You ensure that the system runs stably, users can work efficiently, and knowledge is sustainably embedded within the company.
- You are not just support - you are an enabler.
- 2nd Level Support for the Transport Information System (TIS)
- Analysis and resolution of complex incidents and service requests
- Error analysis along interfaces (e.g., legacy system (IBMi), telematics, subsystems)
- Monitoring and ensuring system stability
- Support with changes, releases, and system optimizations
- Documentation of solutions and best practices
- Design and delivery of user training sessions (online & on-site)
- Development of practical training materials and guidelines
- Development of a structured knowledge management system
- Coaching of key users in the business units
- Support with rollouts at international locations
- Close collaboration with business units, development, and infrastructure
- Active participation in the further development of the TIS
- Identification of optimization potentials in processes
- Support during testing, acceptance, and pilot phases
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Our expectations of you
Education
- Completed IT training or a comparable qualification
Qualifications
- Very good process understanding in an operational environment
- Enjoyment of knowledge transfer and training
- Analytical thinking and structured working approach
- Excellent German and English skills
Experience
- Experience in Application Support or IT Operations
- Ideally, experience with transport or logistics systems.
- Advantages: Experience with ITSM processes (Incident, Change, Request), knowledge in interface areas (API, EDI, databases), experience in international environments.
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Benefits
More net
- 🚙Poolcar
- 🏦Company Loans
- 💻Company Notebook for Private Use
- 📱Company Phone for Private Use
- 💰Bonus Commisions
- 🛍Employee Discount
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Hödlmayr International AG
Wien, Schwertberg
Hödlmayr International AG is a family-owned company with expertise in vehicle logistics. It specializes in the entire supply chain, from acquiring vehicles from the manufacturer or port of entry to delivering them to dealers or fleet owners.
Description
- Company Size
- 250+ Employees
- Founding year
- 1954
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Operations Engineer
- Salary
- from 3.500 € Gross/Month
- Location
- Schwertberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
