Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.072 € Gross/Month
- Location
- Feldkirchen in Kärnten
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for colleagues on IT queries, addressing technical issues, setting up hardware and software, and actively supporting IT projects and the client infrastructure.
Your role in the team
- In our team, you are the first point of contact for technical questions, find solutions, support your colleagues, and ensure that our systems operate reliably.
- You are the first point of contact for our colleagues regarding IT questions.
- You handle inquiries via phone, email, and our ticket system.
- You provide remote support for technical issues.
- Together with the 2nd Level Support, you find suitable solutions.
- You set up hardware and software and assist with configurations.
- You actively participate in exciting IT projects.
- You organize replacement devices and support our client infrastructure.
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Our expectations of you
Education
- Completed technical training (IT, electronics, or similar).
Qualifications
- Enjoyment in solving technical problems.
- Customer orientation and a friendly approach to people.
- Self-initiative and team spirit.
- Interest in current IT topics as well as security and data protection.
- Driver's license B.
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What we offer
- A motivated IT team that sticks together.
- Varied tasks instead of monotonous support routine.
- Space for further education and personal development.
- Long-term perspective in one of Austria's largest social organizations.
- Three additional vacation days from the first year of service.
- Health promotion and numerous employee benefits.
- Free parking and good public transport connections.
- A job where your work indirectly supports people every day.
- The minimum remuneration according to the collective agreement of Diakonie Austria is at least € 3,072.70 gross per month (based on 37 hours per week). Prior service is credited in accordance with the collective agreement.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🏝Extra Holidays
- 🙅♂️No All-In Contracts
- ⏸Educational Leave/Sabbatical
- 🕺No Dresscode
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
More net
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Diakonie Eine Welt gem. GmbH
Wien
The Diakoniewerk is a modern, social enterprise that develops innovative offerings for people in the social and healthcare sectors based on their experiences and traditions from over 135 years of service to and with people. It is based on the gospel of Jesus Christ, striving to make \"love thy neighbor\" visibly experienced and understandable through its highly skilled employees who are passionately committed.
Description
- Company Size
- 250+ Employees
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- NGO, NPO, Associations, Healthcare, Social Sector
IT staff 1st level support
- Salary
- from 3.072 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.215 € net/Month
- Location
- Feldkirchen in Kärnten
- Working Model
- Onsite
- Diversity
- Open for all genders
