Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.800 € Gross/Year
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will ensure the stable operation of software solutions for anesthesia and OR management, handle customer inquiries, and perform troubleshooting in configurations and databases.
Job Technologies
Your role in the team
- As an interface between our clients and the development department, you support the stable operation of our software solutions.
- Your focus is on anesthesia, operating room management, and the automated collection and documentation of medical measurement data.
- Analysis, processing, and resolution of customer inquiries and fault reports with the specified focus.
- Troubleshooting and optimization in configurations and databases.
- Close collaboration with product management, development, service, and project teams.
- Identification of sources of errors and competent handover to the development department.
- Consulting and supporting clients with workflows in ORBIS.
- Participation in a regulated on-call duty with appropriate training and fair compensation.
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Our expectations of you
Education
- A completed vocational training or degree in the field of healthcare, medical technology, or IT.
Qualifications
- Basic knowledge of Linux, network environments, and SQL is a plus.
- Quick comprehension and strong analytical skills.
- You can communicate in a customer-oriented and professional manner.
- Excellent teamwork skills and an independent working style.
- Fluent in German and English, both written and spoken.
Experience
- Career changers with experience in the clinical environment or as ORBIS key users are also welcome.
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What we offer
- A permanent employment contract with an attractive salary for a long-term perspective.
- Responsible and exciting tasks in a future-oriented industry.
- Complete hardware and software equipment for comfortable working from home.
- A friendly team that is happy to support you and with whom you are on a "YOU" level.
- Current company mobile phone with dual SIM (Android or iOS) also for private use.
- Possibility of a discounted Germany or Jobticket for your environmentally friendly mobility.
- Discounts on tickets for various leisure events.
- Group accident insurance (also applicable for accidents during leisure time).
- Company pension scheme as well as time value accounts.
- For Austria only: The starting salary according to the IT collective agreement is at least €45,800.00 gross per year; above-market pay including bonus arrangements depending on qualifications and experience is selbstverständlich for us.
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Benefits
Health, Fitness & Fun
More net
- 🚂Climate Ticket
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Application specialist ORBIS Anesthesia & Operating Room Management
- Salary
- from 45.800 € Gross/YearNet salary converted from the gross salary in the job ad.from 33.095 € net/Year
- Location
- Vienna, Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
