Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.652 € Gross/Month
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you monitor networks and serve as the point of contact for customers, assisting with trouble isolation and coordinating service restoration according to SLA requirements.
Your role in the team
- You monitor and ensure the proper functioning of networks and the associated infrastructure systems.
- As a point of contact for our clients, you assist in troubleshooting and are responsible for coordinating the resolution of issues in accordance with service level agreements.
- You work with our support specialists and coordinate the service restoration.
- You document and pass on relevant information.
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Our expectations of you
Education
- You have a technical background in telecommunications, network engineering, or IT.
Qualifications
- Paid on-call duty approximately every six weeks is no problem for you.
- You are ready to work in a diverse team and grow together.
Experience
- With professional experience and product knowledge in the telecommunications/IT sector (e.g., WAN, LAN, wireless, server systems, etc.), you bring the necessary expertise.
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What we offer
- Diverse and exciting work environment in an innovation-driven setting.
- Flexible working hours, flat hierarchies, and modern workspaces.
- Attractive home office models.
- Ideal connection with subsidies for public transportation.
- Individual training and development programs.
- Great working atmosphere fostered by a appreciative leadership culture and fair treatment of each other.
- Summer childcare programs.
- Our attractive salary offers are aligned with current market salaries and therefore exceed the collective agreement minimum salary, depending on qualifications and professional experience.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Salzburg AG für Energie Verkehr und Telekommunikation
Salzburg
The Salzburg AG is the leading infrastructure service provider in the city and province of Salzburg. We offer meaningful jobs along the lifelines of Salzburg – spanning about 160 different professions.
Description
- Founding year
- 2000
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Power Sector, Economy, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Culture
4.7Engineering
3.5Workingconditions
4.2Career Growth
4.2
2nd Level IT Support & NOC Engineer
- Salary
- from 3.652 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.548 € net/Month
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
