Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you oversee the configuration and operation of endpoint devices, support the team with ITSM processes, and optimize the Google Workspace environment, while monitoring the IT infrastructure in Vienna and ensuring security.
Job Technologies
Your role in the team
- Overseeing the maintenance, configuration, and reliable operation of user endpoint devices, including laptops, desktops, and mobile devices.
- Providing high quality 1st and 2nd level support to our global workforce via dedicated ITSM tooling.
- Managing and further enhancing ecosio’s Google Workspace environment, ensuring it is securely configured and integrated with other tools and services.
- Managing on-boarding and off-boarding processes, as well as logistics, with an emphasis on remote working.
- Ensuring smooth operations of all the IT and network equipment (firewalls, switches, APs) within our Vienna HQ office.
- Supporting compliance with various frameworks (such as ISO27001, ISO 22301, etc) in close collaboration with the IT Security team.
- Working closely with internal and external stakeholders to ensure seamless integration between local IT infrastructure and cloud environments, optimizing performance and ensuring security.
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Our expectations of you
Qualifications
- Tech background, software engineer or similar.
- Expertise in troubleshooting hardware (laptops, mobile phones) with all 4 major operating systems (Windows, Android, Mac OS, iOS).
- Knowledge of SaaS platform and user management.
- Fluency in English required, proficiency in German is an advantage.
Experience
- 3+ years of experience in IT support roles within international environments.
- Experience with Google Workspace administration, Slack, Jamf, MDM systems, ITSM tooling and processes, Microsoft (365, Intune, Azure).
- Strong hands-on technical experience with managing IT infrastructure.
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Health, Fitness & Fun
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Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
ecosio
München, Wien
At ecosio, we're leading providers of B2B integration, specializing in electronic data exchange (EDI), supplier relationship management (SRM) and e-invoicing. We ensure automated communication along entire supply chains and work with businesses from a range of industries - from high-tech cable car manufacturers to traditional breweries and food suppliers, all the way to global automotive companies.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2012
- Language
- German, English
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
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(2 Reviews)Engineering
4.0Career Growth
4.3Workingconditions
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4.7