Logo BE-terna GmbH

Technical Support Engineer

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Innsbruck, Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you analyze technical inquiries in second-level support, develop solutions for Infor M3, create technical documentation, and conduct code reviews.

    Job Technologies

    Your role in the team

    • Support our clients in second-level support with technical questions, issues, and enhancement requests (e.g., interfaces with third-party software).
    • Analyze error patterns, develop sustainable solutions, and document workarounds as well as fixes.
    • Develop extensions around Infor M3 as a web application or mobile solution.
    • Create and validate software design concepts as well as technical documentation.
    • Conduct code reviews and quality assurance measures.
    • Occasionally visit our clients on-site.

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    Our expectations of you

    Education

    • Training or studies in the IT field – career changers with prior experience are welcome.

    Qualifications

    • Database knowledge including SQL.
    • Ideally, knowledge of JSON, XML, HTML5/CSS3, WebServices (REST/SOAP), and Visual Studio Code.
    • Independent work, very good analytical and communication skills.
    • Good knowledge of German and English.

    Experience

    • Practical experience with object-oriented languages and scripting, e.g., Java, Typescript, Angular.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

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    Job Locations

    Map of company locations
    • Location Innsbruck

      Grabenweg 3a

      6020 Innsbruck

      Austria

    • Location Vienna

      Diefenbachgasse 35

      1150 Wien

      Austria

    Topics that you deal with on the job

    This is your employer

    BE-terna GmbH

    BE-terna GmbH

    Innsbruck, Wien, Traun

    We offer IT concepts for medium-sized businesses. Our core competence has always been developing easy-to-use software that makes complex business processes straightforward. Whether it's financial management, HR, production, trade or sales – our concepts support the integration of all business areas

    Description

  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Consulting, Internet, IT, Telecommunication
  • Logo BE-terna GmbH

    Technical Support Engineer

    Location
    Innsbruck, Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

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