Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.800 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you are responsible for managing and supporting IT services throughout their lifecycle, analyzing requirements, coordinating implementation, and driving continuous improvement initiatives.
Your role in the team
- You accompany our IT services throughout the entire product lifecycle.
- You will be responsible for service support, application management, and operational life-cycle management of defined IT services – from planning through operation to continuous improvement, also with a technical focus on individual applications if necessary.
- You understand and coordinate the service-related requirements of our clients and ensure their high-quality implementation.
- You define the monitoring requirements and commission their implementation.
- You coordinate the troubleshooting of operational disruptions up to the post-mortem and initiate measures for continuous improvement.
- You coordinate the efforts among all internal organizational units involved in the service and external stakeholders.
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Our expectations of you
Qualifications
- IT-savvy customer understanding specialist.
- You have expertise in requirements management, project management, and service design.
- You possess a solid basic understanding of IT, work in a structured manner, and approach analytical questions with a solution-oriented mindset.
- With your communication skills, you bridge the gap between clients' technical requirements and technical feasibility.
- You bring perseverance and empathy with you – sometimes it takes more than one attempt to find common ground!
Experience
- Ideally, you have already gained professional experience in the financial sector.
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What we offer
- A new team with a lot of future potential!
- Although you enjoy independently acquiring new knowledge, we also ensure that you stay up-to-date professionally.
- You don't need to leave our house for lunch.
- You can enjoy very good and affordable meals at the in-house restaurant.
- Our location is very well accessible by public transportation, and we also support its use financially.
- For this position, we guarantee an attractive and market-appropriate compensation package that is based on your qualifications and professional experience.
- The minimum annual salary for this position is EUR 45,800 gross (including special payments) on a full-time basis.
- You can find more information in our collective agreement.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Raitec Gmbh
RAITEC ist eines der größten und erfolgreichsten Informatik- Systemhäuser Österreichs mit Standorten in Linz, Graz, Innsbruck und Salzburg. Den Hauptgeschäftszweig der RAITEC bilden der Rechenzentrumsbetrieb und der Betrieb dezentraler Hard- und Software-Strukturen für Banken zur Abwicklung aller Geschäftsbereiche.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Owner for Business Services
- Salary
- from 45.800 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
