Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.997 € Gross/Month
- Location
- Vöcklabruck
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, handling support tickets, performing troubleshooting, installing workstations, and documenting processes in the knowledge database.
Job Technologies
Your role in the team
- First point of contact for IT issues and inquiries from our employees.
- Processing support tickets and inquiries via phone and ticketing system.
- Error analysis and troubleshooting of hardware and software issues.
- Installation and configuration of IT workstations.
- Documentation and maintenance of the IT knowledge database.
- Administrative activities such as purchasing, correspondence, etc. (Backoffice).
- On-site support at company locations.
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Our expectations of you
Education
- Completed training with IT affinity or a comparable qualification.
Qualifications
- Good knowledge of Windows operating systems and MS Office.
- Strong service and customer orientation.
- Independent and structured way of working.
- Good German and English skills, both written and spoken.
- Ability to work in a team and willingness to learn.
- Driver's license B.
Experience
- Initial work experience in IT support is desirable.
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What we offer
- A dynamic and committed team.
- Modern work environment and latest technologies.
- Diverse opportunities for further training and development.
- Attractive compensation and social benefits.
- Company internal events and team-building activities.
- The collective agreement minimum salary for this position is EUR 2,997.88 gross per month for full-time employment.
- Depending on qualifications and experience, overpayment may be possible.
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Job Locations
This is your employer
DPI Holding GmbH
Wien, Wien
The DPI Gruppe is a well-respected printing and communications company with an impressive international presence. They are the market leader in Austria, and continue to provide innovative printing solutions that meet the needs of their clients.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Print, Paper, Packaging
IT 1st Level Support
- Salary
- from 2.997 € Gross/Month
- Location
- Vöcklabruck
- Working Model
- Onsite
- Diversity
- Open for all genders
