Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.752 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will analyze and resolve IT incidents in 2nd level support, install hardware and software in a critical healthcare environment, and actively participate in rollouts and essential IT infrastructure tasks.
Job Technologies
Your role in the team
- Do you want to do more than just work through tickets? Do you want to support systems that are truly needed – every day, around the clock? Then you're in the right place with us!
- User Support & Field Service (2nd Level): Analysis and resolution of incidents and processing of service requests (remote & on-site)
- Installation and support of a critical hardware/software environment in the healthcare sector - from mobile devices and clients to printing systems and parts of the IT infrastructure.
- Rollouts & Installations: Hardware, clients, peripherals, as well as IT workstation cabling
- Participation in IT on-call duty for 24/7 operation starting from the 7th month of service.
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, HTL, technical school) or relevant practical experience in IT support / Field Service
Qualifications
- Solid knowledge in: Windows Clients & Standard IT Environments, Basic Network (LAN, WLAN, Troubleshooting), Mobile Devices
- Hands-on mentality and enjoyment of practical IT work on-site
- Proficiency in German
- Service-oriented, positive demeanor, and team player.
- Structured, reliable way of working
Experience
- Experience with ticketing systems is an advantage.
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What we offer
- Meaningful IT work in a stable environment
- Structured onboarding by experienced IT staff
- Professional development (e.g., infrastructure, network)
- Additional time bonus (6th week of vacation)
- Flexible working hours & possibility of remote work (depending on the area of deployment)
- Excellent public transportation connections
- Depending on qualifications and professional experience, the minimum collective agreement salary for this position is EUR 2,752.50 gross per month for full-time employment.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Konventhospital der Barmherzigen Brüder Linz
As part of one of the world's largest social and healthcare organizations, the Barmherzigen Brüder Hospital in Linz provides high-quality medical care rooted in the spiritual values of our order.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Workplace Engineer
- Salary
- from 2.752 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.032 € net/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
