Level: Lead

Job Field: IT, BI, Support

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 55.300 € Gross/Year

Location: Reutte

Working Model: Onsite

Job Summary

In this role, you will lead the international application support team in the SAP ERP environment, optimize support processes, and ensure quality user support in close collaboration with departments and IT specialists.

Job Technologies

Your role in the team

Leadership, development, and expansion of the international Application Support team with a focus on the SAP ERP environment.
Ensuring efficient, company-wide user support.
Optimization of support processes in close collaboration with the specialist departments as well as internal and external IT specialist teams.
Responsibility for quality assurance and knowledge management in the support area.
Active involvement in shaping the organizational development of IT within the corporate group.

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Our expectations of you

Education

Completed degree in Business Informatics, Business Administration, or a comparable qualification with relevant professional experience.

Qualifications

In-depth knowledge of SAP ERP systems, ITSM processes, as well as methods of project and process management.
Strong communication skills as well as very good German and English language skills, both written and spoken.