Job
- Level
- Senior
- Job Field
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.000 € Gross/Year
- Location
- Siegendorf/Cindrof
- Working Model
- Hybrid, Onsite
AI Summary
In this role, you will take central responsibility for global complaint management, coordinate quality improvement measures, and analyze data-driven quality metrics to optimize international projects.
Job Technologies
Your role in the team
- You act as a central interface in global quality management and are responsible for cross-site defined areas in close coordination with the QM teams worldwide.
- You manage the global complaint handling process in accordance with valid procedural instructions, as well as the creation, communication, and follow-up of 8D reports - both internally and with our international customers.
- In escalated quality situations, you assume the role of Task Force Leader and lead interdisciplinary teams towards sustainable problem resolution - from root cause analysis to the implementation of effective corrective actions.
- You coordinate and organize cross-site measures for quality improvement and ensure the consistent implementation of action packages.
- They analyze quality-related data, derive measures from it, and regularly report to the relevant stakeholders, taking into account global processes and quality metrics.
- They review the sustainable implementation of corrective actions and assess their effectiveness based on globally standardized quality metrics.
- You support and coordinate within the framework of the APQP process as well as the VDA/PPAP sampling, aligning with our international customers to ensure global quality requirements.
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Our expectations of you
Education
- You have completed a technical education (HTL, FH, or equivalent), ideally with a focus on electronics, plastics, or metals.
Qualifications
- You have solid knowledge of VDA/PPAP sampling processes and quality methods (e.g., Ishikawa, 5Why, FMEA, VDA, PPAP, SPC, APQP).
- You possess very good German and English skills, both written and spoken; additional foreign language skills are an advantage.
- You possess an independent, structured, and solution-oriented way of working.
- A strong communication skills and intercultural competence, as well as confident handling of MS Office; SAP knowledge is desirable, complete your profile.
- You also demonstrate a high level of international travel readiness (approximately 30-50%).
Experience
- You bring several years of experience in quality management (Senior), ideally in a global organization.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
Location Siegendorf/Cindrof
7011 Burgenland
Austria
Topics that you deal with on the job
This is your employer
MELECS EWS GmbH
Gemeinde Siegendorf, Wien
MELECS is the largest independent Austrian provider of electronic manufacturing services (EMS), with sales totaling 192 million euros and 1,000 employees. MELECS provides complete value-added chain from development, validation and industrialized production to logistics - all from a single source.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
Quality Manager Customer Global
- Salary
- from 56.000 € Gross/Year
- Location
- Siegendorf/Cindrof
- Working Model
- Hybrid, Onsite
