Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Your role in the team
- Technical partner support in the area of networking
- Handling support requests by telephone and ticket system
- Analysis of network/VoiP problems
- Troubleshooting including technical documentation
- Close cooperation with sales and VoIP engineering
- Shared responsibility for apprentice training
- Opportunity for further development to become a system engineer/technical project manager
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Our expectations of you
Education
- Completed technical training (apprenticeship, HTL, technical school)
Qualifications
- Good network know-how
- Communicative and service-oriented with analytical thinking skills
- Empathy, resilience, willingness to learn and enthusiasm
- Ability to work independently and enjoy dealing with customers
- Very good knowledge of German and good knowledge of English, both written and spoken
- Driving license B is an advantage
Experience
- 2-3 years of experience in technical support desired
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Job Locations
Location Vienna
Austria
This is your employer
IP Austria Communication GmbH
Mit der Unternehmensgründung durch Kurt Bodinger im Jahre 2000 startet die IP Austria das erste österreichische Entwicklungsprojekt für ein paketvermittelndes Telefonnetz, mit dem sie 2002 erfolgreich auf den Markt tritt.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Support Engineer
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
