Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.450 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop system interfaces, assist customers with technical requirements, and install and maintain interface software while collaborating closely with project managers and sales teams.
Job Technologies
Your role in the team
- Development, implementation, and support of system interfaces to/from BD.
- Conducting technical requirements analyses of BD solutions with the customer.
- Supporting the sales team in solution discussions to define the technical scope.
- Installation and support of interface software (provisioning of VMs, installation of MSI files and/or turnkey solutions) to meet project schedules.
- Collaboration with project managers to prioritize and assess risks of project-related tasks.
- Compliance with all policies and procedures for system engineers.
- Development of solutions for a variety of technical problems of moderate complexity.
- Ensuring the stability and updating of interfaces for all assigned clients.
- Provision of helpdesk and remote support for customers/distributors.
- Support with system upgrades related to interfaces.
- Passing on product feedback, technical insights, and customer requirements to product development.
- Active compliance with the requirements of the quality management system.
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Our expectations of you
Education
- Degree in Computer Science or proven successful professional experience in the IT sector (solid knowledge of Windows, databases, server-based solutions, VMs, network administration, or a combination thereof).
Qualifications
- Ability to provide remote support to clients (e.g., via VPN, RDP, etc.).
- Strong skills in error analysis and troubleshooting.
- Collaboration with agile, interdisciplinary teams to implement integration requirements.
- Ability to complete tasks under tight deadlines with excellent documentation.
- Fluent German skills and good English skills
- A third language (French or Spanish) is an advantage.
- Analytical thinking and good problem-solving skills.
- Valid driver's license and passport.
- Willingness to travel within Europe and internationally (estimated travel share with overnight stay: 10%).
Experience
- Experience with secure infrastructure solutions.
- Experience in planning and executing enterprise-scale projects in compliance with internal standards.
- Experience with remote management platforms for application deployment and testing.
- Experience in semi-autonomous teams with agile working methods.
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What we offer
- Our modern office is located in the Millennium Tower in Vienna with excellent transportation links.
- BD offers flexible working hours, (partial) home-office options, an equity participation program, and numerous social benefits (e.g., free beverages, massages, and childcare support).
- The exact salary depends on experience.
- According to the collective agreement, we offer a minimum salary of EUR 44,450 per year.
- Depending on skills and experience, we naturally offer appropriate overpayment.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Becton Dickinson Austria GmbH
Wien, Wien
At BD, one of the world's leading medical technology companies, we produce and distribute disposable medical products, devices and reagents with the goal of improving healthcare for people all over the globe.
Description
- Founding year
- 1961
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Culture
3.5Workingconditions
3.8Engineering
3.2Career Growth
3.5
IT System Administrator
- Salary
- from 44.450 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
