Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 929 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle support requests while installing VoIP PBX systems and network devices both on-site and remotely. Additionally, you configure IT systems per customer specifications and design database architectures.
Your role in the team
- Processing support requests via email, phone, and ticket system
- Installation of VoIP PBX systems and VoIP gateways at the customer's site
- Configuration of VoIP systems according to customer requirements remotely and on-site
- Configuration and installation of switches, routers, access points, etc.
- Installation of hardware and software
- Database architecture and design
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Our expectations of you
Education
- A good compulsory school leaving certificate
Qualifications
- Resilience, willingness to learn, and enthusiasm for work
- Enjoyment in dealing with customers and a service-oriented approach
- High communication skills and analytical thinking ability
- German language skills are essential, English is an advantage.
- Personal interest in IT
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What we offer
- An exciting and varied scope of work with a high degree of independence
- Comprehensive onboarding and ongoing on-the-job training
- A workplace with a pleasant working atmosphere
- A friendly and collegial team
- Location in 1230 Vienna, near U6 station Alt Erlaa
- Exciting development opportunities
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Job Locations
This is your employer
my Tweak Telekom GmbH
Die my Tweak Telekom GmbH mit Sitz in Wien ist seit 2012 am österreichischen Markt aktiv. Ausgehend von unserer Kernkompetenz Voice over IP haben wir uns im Bereich IP-basierte Dienstleistungen kontinuierlich weiterentwickelt und bieten heute umfassende Unified Communications Lösungen an. Von Telefon über Internet, Video und Mail, bis hin zu Presence Status und CTI sowie cloudbasierten Alarmlösungen – alles aus einer Hand.
Description
- Founding year
- 2012
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication