Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.263 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will support the hotel's IT infrastructure by handling technical requests, installing hardware and software, and maintaining systems to ensure smooth operations.
Job Technologies
Your role in the team
- Support and maintain the hotel's entire IT infrastructure, including client, server, network, and peripheral systems.
- Provide first- and second-level IT support for all employees, handling IT requests and troubleshooting technical issues.
- Install, configure, and maintain hardware, software, and mobile devices.
- Assist with the administration of Microsoft Windows Server, Active Directory, Microsoft 365, and user accounts.
- Monitor network, Wi-Fi, and telephone systems, and assist with troubleshooting and root cause analysis.
- Ensure the proper operation of printers, POS systems, TV systems, and other hotel technology applications.
- Support IT projects, system upgrades, and rollouts in accordance with Marriott standards.
- Perform regular system backups and assist with IT security measures and compliance requirements.
- Maintain documentation of IT processes, system changes, and IT asset inventory.
- Collaborate with external service providers and the regional Marriott IT team.
- Be available to provide support outside regular working hours when required and participate in the on-call support rotation.
- Work closely with all hotel departments and report directly to the IT Manager.
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Our expectations of you
Education
- Abgeschlossenes Studium in Informationstechnologie, Informatik oder einem vergleichbaren technischen Fachgebiet.
Qualifications
- Good knowledge of Microsoft Windows operating systems, Microsoft 365, Active Directory, and networking fundamentals (TCP/IP, DNS, DHCP).
- A structured, solution-oriented, and customer-focused approach to work.
- Strong communication skills and the ability to work effectively with internal guests and colleagues.
- High level of responsibility and discretion when handling confidential information.
- Excellent written and spoken German and English language skills.
- Flexibility and willingness to work weekends, public holidays, and participate in an on-call support rotation.
Experience
- Initial professional experience in IT support, system administration, or a similar role, preferably within the hospitality industry.
- Experience with computer hardware, printers, mobile devices, and standard IT peripherals.
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What we offer
- The statutory gross minimum remuneration for this position, based on full-time employment, is € 2,263.00 per month.
- A higher salary will be offered, depending on your qualifications and experience.
- Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.
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Benefits
Food & Drink
Health, Fitness & Fun
Job Locations
This is your employer
Marriott
Gemeinde Bisamberg
Our 30 brands and over 8,000 hotels and resorts in 139 countries and regions form the strongest portfolio in the industry, offering people endless opportunities to connect with each other and experience the world.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Systems Technician
- Salary
- from 2.263 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.782 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
