Job
- Level
- Experienced
- Job Field
- IT, Support, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.131 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for IT inquiries, supporting hardware and software, creating documentation, and analyzing and resolving technical issues in a dynamic environment.
Job Technologies
Your role in the team
- Contact person and 1st level support for the IT responsibilities of BOKU organizational units.
- Interface between the central BOKU IT offering and the decentralized IT requirements.
- Support in the field of hardware and software, consulting.
- Creating and updating documentation.
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Our expectations of you
Education
- Completed IT training or equivalent professional experience in enterprise IT support.
Qualifications
- Excellent knowledge in client administration (Microsoft Windows, Apple macOS; Linux is a plus).
- Excellent hardware knowledge (especially interfaces for external devices).
- Knowledge also of older operating systems and their security in the context of information security.
- Very good knowledge of common Office programs.
- Network knowledge.
- Excellent analytical skills in error analysis and troubleshooting.
- Strong willingness to learn.
- Resilience in critical situations.
- Commitment and self-responsibility.
- Service orientation & enjoyment in dealing with clients and colleagues.
- Language skills: German C2 in speaking and writing, English at least B2 in speaking and writing.
Experience
- Extensive experience in the field of Client Security.
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What we offer
- Employment scope: 40 hours per week.
- Duration of employment: starting immediately - indefinite.
- Work location: 1190 Vienna.
- Classification according to university collective agreement, usage group: IIIb.
- Gross monthly salary: (depending on relevant prior experience) min.: € 3,131.30 (14 times annually, additionally we offer an attractive personnel development program and comprehensive social benefits).
- Applicants have no claim to reimbursement of incurred travel and accommodation expenses arising from the admission process.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Universität für Bodenkultur Wien
Wien
The Universität für Bodenkultur Wien - also known as Alma Mater Viridis - is dedicated to teaching and researching renewable resources, which are essential for human life. The BOKU's mission is to contribute decisively to the preservation of these vital resources for future generations through its diverse range of disciplines.
Description
- Founding year
- 1872
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
IT employees
- Salary
- from 3.131 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.249 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
