Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.050 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you coordinate the hardware rollout and support the installation team by providing machine configuration details and technical inquiries while maintaining contact with partners and customers.
Your role in the team
- As Rollout Support, you assist with the hardware rollout for the respective customer until the successful commissioning of the system.
- You are responsible for the technical preparation of the machines, providing relevant rollout information, and serving as the direct contact person for the installation team.
- Additionally, you coordinate partners, clients, and internal teams to ensure installations are carried out efficiently, in a structured manner, and on schedule.
- Verification, provisioning, and creation of machine configurations.
- Provision of relevant rollout information for the installation team, e.g.: machine ID, machine configuration, and site plan.
- Direct technical support for the installation team, e.g.: via hotline.
- Coordination of logistics and service partners in consultation with the customer.
- Central contact person for customers and partners regarding installation issues.
- Operational data maintenance.
- Close collaboration with the KEBA support and project team.
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Our expectations of you
Education
- Completed technical or commercial training, e.g., HTL, vocational school, or apprenticeship, ideally with a technical background.
Qualifications
- Organizational talent for coordinating complex tasks.
- Previous experience in software and network technology is advantageous.
- Good command of English.
- Willingness to learn, team spirit, and flexibility.
- Strong communication skills and business acumen.
Experience
- Ideally practical experience in customer support, consulting, rollout support, or technical support.
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What we offer
- We offer flexible working hours, remote work, and a family-friendly corporate culture.
- Additionally, at KEBA, we work in an agile, role-based, and self-organized manner, far from rigid hierarchies.
- We offer you a good start with our onboarding program and promote your personal and professional development through a wide range of training and development opportunities (internal and external training in hard and soft skills, leadership program, and more).
- You can look forward to exciting tasks with plenty of scope for creativity, responsibility, and the implementation of your ideas in future-oriented industries within an international work environment.
- Our range of working time and leave models, as well as a comprehensive program focused on health & fitness (including psychological support, mediation, and resilience training), make it possible.
- A appreciative and team-oriented corporate culture, as well as feedback and collaborative resolution of tensions, form the basis of our cooperation.
- We produce locally for local markets.
- Commuting to work by public transport - no problem! Because KEBA is centrally located (near the beautiful Danube) and is ideally connected by public transport: tram and bus stops as well as Mühlkreisbahnhof are within walking distance.
- Those who prefer cycling can enjoy our company bike benefit.
- You can expect an attractive and market-compliant salary.
- The minimum salary for full-time employment is EUR 3,050 gross per month.
- Of course, we offer more - depending on your qualifications and professional experience.
- An extensive benefits package also awaits you.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
KEBA AG
Linz
KEBA was founded in 1968 and is now an internationally operating company that draws its success from technological innovation, high quality standards, and the dynamism and enthusiasm of its employees. With headquarters in Linz, Austria, KEBA has numerous branches throughout Europe, North America and Asia.
Description
- Founding year
- 1968
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Workingconditions
4.4Career Growth
3.2Culture
3.5Engineering
3.6
