TechLead-Story: Christoph Tschaudi, Head of IT at Modelleisenbahn Holding Group

Team

Size and Roles:
The team consists of the following roles:

• IT (Web & Applications): 1 employee
• IT ERP (Enterprise Resource Planning): 2 employees (1 ERP Project Manager and 1-3rd level support for ERP system)
• Marketing (Graphics & Programming): 2 employees (Graphics-focused), 4 employees (Web Source, external)

Organizational Structure:

• All employees are considered "Hybrids," with no explicit specialization or generalization.
• The team is organized into two levels: employees and the Head of IT or Head of Marketing.
• Project management and support are entirely managed through a ticket system.
• Reporting directly to the respective superiors.

Special Characteristics:
The team stands out by bringing together diverse personalities and skills seamlessly, demonstrating high agility, self-sufficiency, and a solution-oriented approach.

Recruiting

Integration in Recruiting Process:
The most capable employees actively participate in the recruiting process. Their input is considered alongside the opinions of superiors and the HR department before any decisions are made.

Onboarding Procedure:
New colleagues are directly integrated into daily business activities, accompanied by an existing team member.

Qualities Beyond Technical Skills:
Apart from technical qualifications, a noticeable passion for the craft is highly valued when seeking new developers for the team.

Technologies

Technical Challenges:
The major challenges revolve around Industry 3.0 & 4.0 and the digitalization of entire business processes. For niche manufacturers without a specific technology focus, the challenge is to avoid falling behind in these areas.

Evolution of Technology Since Inception:
In summary, the technology has evolved from traditional tools like pencils (Roco 1960; Fleischmann 1887) to approximately 450 PC workstations in 2019.