ITIL Job in Innsbruck

In this role, you lead a dedicated team, develop an effective IT cost controlling process, and optimize incident and change management processes as well as permission management for a future-oriented IT infrastructure.

In this role, you define IT quality and change management processes, conduct quality assessments, and coordinate internal audits along with corrective actions in IT projects.

In this position, you manage ITIL service processes, analyze KPIs, and handle Major Incidents. You closely collaborate with internal and external partners to ensure reliable IT services and initiate ongoing improvements in IT service management.

In this role, you will plan and facilitate risk and business impact analyses, develop documentation and policies, and support emergency drills for critical infrastructures in Austria and Germany.

In this role you monitor, prioritize and escalate incidents to meet SLAs, lead incident meetings with service desk, network, security and app teams, coordinate DORA/FMA reports and drive root-cause analyses and ITSM records.

In this role, you will develop a comprehensive IT governance strategy ensuring legal compliance while actively contributing to the bank's digital transformation and risk management.

In this role, you will coordinate the entire lifecycle of IT incidents to quickly restore critical services in a bank, including monitoring, escalation, and communication with stakeholders.

In this role, you will support employees with IT issues and manage user accounts. You will monitor systems, ensure IT security, and document all processes for optimal system performance.

In this role, you lead technical presales engagements, develop tailored cloud solutions, and support strategic customers in implementing their business strategies.

In this role, you will drive the further development of key IT service processes like Incident, Change, and Problem Management, while leading a specialized team and collaborating closely with internal and external partners.

You are the central contact person for IT Service Continuity Management in our group. You will establish, further develop and successfully implement IT Service Continuity Management – including planning and managing resilience exercises with our...

Conception, development, configuration, implementation, commissioning, security and improvement of the ICT infrastructure (server, storage, network, virtual platforms) and enterprise applications (Honeywell-SW: EBI, DVM, EM, ProWatch, Tridium) at both...

Administration, configuration and optimization of the Microsoft 365 tenant and the associated hybrid landscape (e.g. Active Directory). Planning, management and implementation of projects in the Microsoft 365 platform and product portfolio (e.g....

Help shape the future of our software deployment infrastructure! You are responsible for the design, operation and further development of our software deployment infrastructure for Windows systems, including remote control tools. You automate Windows...