Gemeinde Niederndorf
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BORA - Vertriebs GmbH & Co KG
In this role, you handle 1st-level support cases focusing on Pimcore, create documentation, train end users, and collaborate closely with departments and external partners.
In this role, you collaborate with various stakeholders to identify digital solutions, analyze requirements, and visualize processes to unlock optimization potential in business models.
In this role, you will address Pimcore 1st-level support inquiries, prioritize issues, create user manuals and FAQs, while training end-users and communicating with internal and external partners.
Independent implementation of user-centered UX concepts and prototypes. Development of aesthetic & high-quality UI designs for platforms, apps, and other digital solutions. Support in the development and further evolution of a scalable design system....
Collaboration with stakeholders from areas such as marketing, sales, production, product management, IT and digitalization to identify potential use cases. Analysis and identification of areas where digital solutions or process improvements make sense....
Comprehensive support and advice for users in all aspects of the IT environment, including 1st and 2nd level support. Recording and precise documentation of service requests, problems and faults both via a ticket system and by telephone. Detecting and...