1st Level Support Jobs in Innsbruck

As a First Level IT Support Specialist at Innerspace, you'll be on-site in Innsbruck, at the forefront of delivering seamless VR experiences to our customers while keeping our internal IT operations running smoothly. Your mission is to troubleshoot...

You will be the first point of contact for answering our users' questions regarding IT-related problems. You analyze and classify requests and solve problems within the framework of first-level support. You prepare complex requests for second-level...

You will receive inquiries about different systems from our customers and analyze, coordinate and solve these inquiries You are responsible for finding technical solutions to various problems You document inquiries and problems as well as their solution...

You will receive inquiries about different systems from our customers and analyze, coordinate and solve these inquiries You are responsible for finding technical solutions to various problems You document inquiries and problems as well as their solution...

Administration of the client and network infrastructure (router, LAN, WLAN,...) as well as installation and support of computer and POS systems Configuring and maintaining workstation computers and servers Customer support via remote maintenance or on...

-As a 1st-level support agent, you support our team from Monday to Friday in processing various customer issues via the ticket system. -For our customers you are the friendly first contact on the phone and you process, document and analyze their...