Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.300 € Gross/Month
- Location
- Vorchdorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the first contact for IT inquiries in the client area, manage tickets, install and maintain Windows clients, and actively shape our desktop service processes.
Job Technologies
Your role in the team
- First point of contact for IT questions and issues in the client environment.
- Processing requests and incidents in the ticket system.
- Installation, configuration, and maintenance of our Windows-based client hardware (laptops, desktops, etc.).
- Review and monitoring of security policies & compliance requirements.
- Active participation in shaping and further developing our desktop service processes.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- In-depth knowledge of Windows 11 and Office 365.
- A high level of service orientation, self-responsibility, and team skills.
- You work quickly, solution-oriented, and customer-friendly.
Experience
- Professional experience in 1st Level Support or User Helpdesk.
- Experience with ticketing systems.
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Benefits
More net
Job Locations
Location Vorchdorf
4655 Oberösterreich
Austria
This is your employer
Salvida Holding GmbH
Salvida Holding GmbH operates as a holding company, acquiring and managing stakes in various businesses. Known in the healthcare sector, it aims to enhance quality of life through innovative products. Employees benefit from a creative and dynamic work environment.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Service Desk Employee - Support & Client Management
- Salary
- from 3.300 € Gross/Month
- Location
- Vorchdorf
- Working Model
- Hybrid, Onsite
