Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 40.600 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Summary
In the IT support role, you address user inquiries, resolve issues, install software and hardware at office workplaces and mobile devices, while monitoring IT systems and coordinating external service providers.
Job Technologies
Your role in the team
- As a contact person (m/f/d) in 1st and 2nd level support for our end users (m/f/d) with office workstations, you handle user inquiries.
- You troubleshoot issues using appropriate software tools and work on sustainable solutions.
- You are responsible for monitoring the IT systems of all locations in Austria.
- In the team, you will be responsible for the deployment and installation of software as well as the setup of hardware, particularly for office workstations and mobile devices, and you will support our conference room technology.
- you commission external service providers to resolve disruptions in the branch environment
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Our expectations of you
Education
- You have completed your IT training and/or gained initial work experience in the field.
Qualifications
- You are familiar with a ticketing system, server and client operating systems (e.g., Windows 11), Apple OS (Mac, iPhone, iPad), and ideally have knowledge of Google Workspace.
- Due to the nature of the work, very good German skills are required; good English is an advantage.
- You are an independent and eager-to-learn person who remains calm and composed even in challenging situations.
- You enjoy working in a structured and independent manner.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
Lidl Österreich
Salzburg
Lidl Austria is a daughter company of Lidl Stiftung, which belongs to the German Schwarz Group. After the opening in 1998, Lidl Austria established itself with a clear focus on best price and an aggressive expansion in Austrian food retailing.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Food Products
IT Support Techniker
- Salary
- from 40.600 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
