Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you will manage daily IT operations, optimize cloud infrastructures, and implement technologies to enhance guest experiences and operational efficiency at the property.
Job Technologies
Your role in the team
- We are looking for a passionate Technology Experience Manager to join our team at Rosewood Schloss Fuschl.
- You will ensure that property level technology systems elevate guest experiences, enhance operational efficiency, and support business goals.
- You will lead daily technology operations, manage core systems and infrastructure, and play an important role in advancing digital transformation at the property.
- Lead and manage daily IT operations, including monitoring, maintenance, and troubleshooting for optimal system performance.
- Support and implement property-level technology projects, ensuring alignment with corporate standards and timelines.
- Manage PMS, POS, and guest-facing platforms to ensure seamless operational and guest experiences.
- Oversee cloud platforms (Azure, Oracle Cloud Infrastructure) and identify opportunities to optimize infrastructure performance.
- Implement cybersecurity measures, ensure compliance with privacy regulations, and maintain required documentation.
- Supervise IT support staff, provide mentorship, and coordinate effectively across technical and non-technical stakeholders.
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Our expectations of you
Qualifications
- You bring strong expertise in cloud technologies, including Azure or Oracle Cloud Infrastructure.
- You understand cybersecurity frameworks, privacy regulations, and best practice security operations.
- You're comfortable leading IT teams, mentoring support staff, and partnering across departments.
- You communicate clearly, translate technical concepts for non-technical audiences, and enjoy enabling others through technology.
Experience
- You have hands-on experience with PMS, POS, and guest-facing hotel technologies.
- You have experience coordinating technology projects and managing third-party vendors.
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Job Locations
Topics that you deal with on the job
This is your employer
Rosewood Vienna
Rosewood Vienna will open in summer 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna will be ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna will serve as an unsurpassed gateway to one of Europe’s most charming destinations.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Technology Experience Manager
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
