Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Sankt Johann im Pongau
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will be the central point of contact for customer inquiries and document disturbances and service requests, while also providing administrative and organizational support to the technical support team.
Your role in the team
- You are the "Single Point of Contact" for all inquiries from our clients and act as the internal information hub within the service.
- You record fault reports and service requests and provide administrative and organizational support to colleagues in technical support.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed a vocational training.
Qualifications
- Your role is qualified by a pronounced customer orientation, and you enjoy telephone and written customer contact.
- Ideally also IT affinity - but not a must.
- You enjoy working in a team, while being responsible, customer- and solution-oriented.
- As a communicative team player, you have very good German language skills.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🎳Team Events
- 🙂Health Care Benefits
- 🎮Gaming Room
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- 🧠Mental Health Care
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
eurofunk Kappacher GmbH
St. Johann Im Pongau, Klagenfurt Am Wörthersee, Salzburg, Linz, Hagenberg, Pforzheim, Berlin
Meaningful, sustainable, agile. Connected, innovative, modern. Unique, dynamic, international. Together, we ensure the safety and well-being of society. At eurofunk Kappacher GmbH, we develop 360° communication and control center solutions that combine innovation, sustainability, and cutting-edge technology to create secure environments in public safety, industry, and transport. Our work directly contributes to efficient emergency call responses, optimal resource management, and reliable alerting systems.
Description
- Company Size
- 250+ Employees
- Founding year
- 1969
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Other Sectors
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Engineering
3.0Workingconditions
3.6Career Growth
3.6Culture
3.5
Service Desk Agent
- Salary
- from 35.000 € Gross/Year
- Location
- Sankt Johann im Pongau
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply