Logo Heron Innovations Factory GmbH

Team Leader First Level Support

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Job

  • Level
    Lead
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.400 € Gross/Month
  • Location
    Stadt Dornbirn
  • Working Model
    Onsite
  • Job Summary

    In this role, you assist with the installation of new client hardware and handle user requests while supporting employees on Microsoft applications and IT projects using modern IT tools.

    Job Technologies

    Your role in the team

    • After comprehensive onboarding, you enthusiastically assist with the installation of new hardware, thereby keeping our modern IT landscape up to date.
    • You handle user inquiries and assist our employees remotely or on-site in resolving technical issues.
    • Installation of new client hardware such as PCs, notebooks, headsets, etc.
    • Processing support requests as well as installing hardware and software in the client area (Windows).
    • Support for users regarding MS Office, MS Windows, Webex, etc.
    • Management of the telephone system as well as mobile device management
    • Participation in exciting IT projects and the opportunity to develop in other areas of IT.
    • Modern work with the well-known Atlassian IT tools such as JIRA and Confluence

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    Our expectations of you

    Qualifications

    • Proficient in MS Office
    • Communicative and team-oriented personality
    • Solution-oriented, reliable, and structured way of working

    Experience

    • Teach as an IT Technician, at a technical college or HTL Informatics, or equivalent professional experience.

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    Benefits

    Food & Drink

    Health, Fitness & Fun

    Work-Life-Integration

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    Job Locations

    Map of company locations
    • Location Stadt Dornbirn

      Location Stadt Dornbirn

      Vorarlberg

      Austria

    This is your employer

    Heron Innovations Factory GmbH

    Heron Innovations Factory GmbH

    Dornbirn

    Since the late 1970s, we have been a successful player in the market with our origins in special machinery. Today, our focus is on developing and deploying intelligent transport robots for intralogistics, CNC-manufacturing and profile/connection/conveyor technology. Under Heron Group auspices, we benefit from synergies, share expertise and continue to develop our innovative products.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Engineering Industry
  • Logo Heron Innovations Factory GmbH

    Team Leader First Level Support

    Salary
    from 3.400 € Gross/Month
    Location
    Stadt Dornbirn
    Working Model
    Onsite

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